Here's something that you may not be aware of...

You may well be in the process of re-claiming your bank charges and are awaiting the outcome of the High Court test case. However, please read on if you are on benefits.

If you rely on benefits for your main income, such as Income Support or Job Seekers Allowance, there is still possibly a way you can claim; though it relies on a slightly different law. All past claims have been based on contract laws but there is another law called the Social Security Administration Act 1992, which says that banks must not take charges from benefits as this money is needed for a person to live on.

If you are in this situation, contact your bank to tell them that you are living on benefits and it should process your complaint. If it still does not help, contact the Financial Ombudsman, but make sure you tell it that you are receiving benefits and your case will be dealt with.